Q: How do I book my wheels?
A: Simply go to the rent page and select your event. 

Q: Shipped wheels: When do my wheels arrive?
A: We will ship your wheels for delivery by the Monday or Tuesday before your event. You must ship the wheels back to us on the following Monday or Tuesday. The wheels arrive in a secure box that can always be flat packed for travel and re-used for the return postal trip.

Shipping in the 48 Continental states via FedEX Ground is included in the rental fee. Shipping to Hawaii is not included and it cost $100 extra as we use USPS express mail.

Q: What do I need to do once they arrive?
A: Your wheels will arrive with tires. All you need to do is get your cassette swapped over and put onto your bike. Make sure you allow time for a short ride on the wheels before race day to make check everything is working correctly and you feel confident to break and accelerate on the wheels.

Q: Do I need insurance?
A: We offer our wheels for rent with or without insurance. Accidents do happen. Crashes and large potholes can come out of nowhere and this is where insurance becomes vital! We highly recommend insurance, otherwise you could be out-of-pocket for the cost of a new wheel or two!

Q: Do I need to purchase brake pads?
A: The short answer is no.  Carbon pads are not necessary, but will help you stop a little better in wet conditions.

Q: What is the difference between Tubulars and Clinchers? (We only rent clinchers) 
A: Clinchers are a tire and tube like your training wheels, and Tubulars are a tire and tube all-in-one which is glued onto the rim.

Q: Travel: With a disc wheel. 
A: If you rent a disc wheel DO NOT travel with it in your bike bag, always use the boxes they come in as these wheels are fragile. It’s very easy to ding and crack. 

Q: How do these wheels handle in windy conditions?
A: Lighter weight riders (less than 140 lbs) may not receive the full advantages of deeper wheels in strong crosswinds (such as the 808s, and Discs). We recommend 404s or 808/404 combos for the lighter rider. So unless you can power through the wind, look for wheels that present the best aerodynamic advantage that you can comfortably ride. If you’re not sure, we can always recommend what might be best!

Q: What’s my time savings in each particular wheel set?
A: As per the Zipp website www.zipp.com

Starting with a standard aluminum box section rim as baseline, and assuming an output of 300 watts, your time savings will be:
404 front + 404 rear = 58-60 seconds/hour, i.e. savings of almost a minute
404 front + 808 rear = 68 seconds/hour
808 front + 808 rear = 80 seconds/hour
808 front + rear 900 disc = 92 seconds/hour

Slower riders may appreciate greater time savings as you will be riding for a longer time!

Q: How does Zipp calculate the time savings?
A: Time and watt savings over 40K are calculated using a top-selling aluminum race wheel as the baseline and

assuming an output of 300 watts. All numbers are calculated at a 10° relative wind angle at 30 mph with Fabian Cancellara on Cervelo P3 pedaling at 300 watts. All tests were conducted using Team CSC Vittoria tires (Zipp Tangente Tires can save an additional 3-9 seconds or 1-3 watts). Numbers are based on rider on bike data - not wheel-only data. Note: If you are going slower, the total time and watt savings are greater as you will be riding for a longer time.

Aerodynamics (deeper wheels) always trumps weight unless you are climbing, require multiple accelerations (crits/ circuit races) or heavy crosswinds which can present a problem. The front wheel is the most important for obtaining aero-advantage. A rear wheel will contribute 75% of what the front delivers. So always select the most aero wheel you can comfortably handle.

Q: Do you rent out single wheels?
A: Yes, we do.